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Provider FAQ1. How can I find a physician, hospital, or outpatient facility in a Baptist Health Services Group network? 2. How can I obtain complete Baptist Health Services Group provider directories information? 3. Which laboratories are in the Baptist Health Services Group network? 4. Does Baptist offer pediatric services? 5. Are directions available to a specific participating provider? 6. Whom do I call for information on the following items? Eligibility, Benefits, Precertification, Utilization Management, Claims Status 7. Which services are available at a particular hospital? 8. Which hospitals provide behavioral health services? 9. How do I become a provider in the Baptist Health Services Group network? 1. How can I find a physician, hospital, or outpatient facility in a Baptist Health Services Group network? Please click on a search option below. Back to Top 2. How can I obtain complete BHSG provider directories information? For a listing of providers, please click here. Back to Top 3. Which laboratories are in the BHSG network?
Back to Top 4. Does Baptist offer pediatric services? Baptist treats pediatric patients in all of its emergency departments. In addition, Baptist has a specialized pediatric emergency room; pediatric inpatient unit; P.D.’s Perch, a pediatric outpatient center; pediatric rehabilitation area; and the Pediatric Audiology Center at Baptist Memorial Hospital-Memphis. Baptist also provides extensive pediatric rehabilitation services at Baptist Rehabilitation-Germantown. For more information about Baptist pediatric services, please click here. Back to Top 5. Are directions available to a specific participating provider? Yes, a map is available for each participating provider. Please click on a search option below. Back to Top 6. Whom do I call for information on the following items? • Eligibility • Benefits • Precertification • Utilization Management • Claims Status Please call the specific phone number listed on the patient's ID card. Back to Top 7. Which services are available at a particular hospital? For a list of services for each participating hospital, please click the hospital search link. Find the desired hospital, then click on the "services" link for that hospital. Back to Top 8. Which hospitals provide behavioral health services?
For other psychological and substance abuse services offered at hospitals, please chose the "Services" option under the hospital search link. Back to Top 9. How do I become a provider in the Baptist Health Services Group network? Physicians may call the BHSG provider relations department at (901) 227-2499 or (800) 522-BHSG (2474), or you may write to: Baptist Health Services Group Provider Relations Department 350 N. Humphreys Blvd., 4th Floor Memphis, TN 38120-2177 Hospitals and outpatient facilities may call the BHSG facility and payer relations department at (901) 227-2458 or you may write to: Baptist Health Services Group Facility and Payer Relations Department 350 N. Humphreys Blvd., 4th Floor Memphis, TN 38120-2177 Back to Top |
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