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Member FAQ1. What is the name of my health plan?2. What are my health plan benefits? 3. Whom do I call for information on the following items?
5. Which services are available at a particular hospital? 6. Which hospitals provide behavioral health services? 7. How do I get a printed directory of my network providers? 8. Are directions available to a specific participating provider? 9. What laboratories are in the BHSG network? 10. Does Baptist offer pediatric services? 11. Where can I find information and definitions about the medical specialties? 1. What is the name of my health plan? You can find the name of your plan on your health plan I.D. card. Back to Top 2. What are my health plan benefits? You can call benefits or customer service to find out your health plan benefits. Those phone numbers are on your health I.D. card. Back to Top 3. Whom do I call for information on the following items?
Back to Top 4. Who are the providers in the BHSG network or the BHSG Select network? Please click on a search option below. Back to Top 5. Which services are available at a particular hospital? For a listing of services for each participating hospital, please click the hospital search link, then when you find the hospital you want, click on the "services" link. Back to Top 6. Which hospitals provide behavioral health services?
For other psychological and substance abuse services offered at hospitals, please choose the "services" option under the hospital search link. Back to Top 7. How do I get a printed directory of my network providers? If BHSG or BHSG Select is on your health plan I.D. card, you can find your network of providers and print a directory by clicking here. Back to Top 8. Are directions available to a specific participating provider? Yes, a map is available for each participating provider. Please click on the provider search links below, then click on the map icon beside the provider you choose. Back to Top 9. What laboratories are in the BHSG network?
Back to Top 10. Does Baptist offer pediatric services? Baptist treats pediatric patients in all of its emergency departments. In addition, Baptist has a specialized pediatric emergency room; pediatric inpatient unit; P.D.’s Perch, a pediatric outpatient center; pediatric rehabilitation area; and the Pediatric Audiology Center at Baptist Memorial Hospital-Memphis. Baptist also provides extensive pediatric rehabilitation services at Baptist Rehabilitation-Germantown. For more information about Baptist pediatric services, please click here. Back to Top 11. Where can I find information and definitions about the medical specialties? Click on the link below for a glossary of terms. Glossary of Terms Back to Top If you have not found the answers you are seeking, please contact us at: (901)227-2474 (227-BHSG) (800)522-2474 (522-BHSG) E-mail: BHSGInfo@bmhcc.org DISCLAIMER: Participation of providers accessed through this Web site is not guaranteed and is subject to change. Some contracts listed or linked here do not use the complete BHSG panel of providers. If you are a member, please verify a provider's participation with your health plan and provider before seeking services. Back to Top |
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