Baptist Health Services Group


CompTrac - Frequently Asked Questions


1. How do I sign up?
2. What do I do if I have an injured employee?
3. How do I change my profile?
4. How do I contact you with a specific question?
5. Why am I getting a bill from Unified Health Services and a bill from Baptist Minor Medical Center?
6. Do I have to use the BMMC pharmacy card?


1. How do I sign up?
For more information about the CompTrac program and completing an individualized company profile, please call Baptist Health Services Group at (901) 722-WORK (9675)in Memphis, or (800) 720-WORK (9675) if you are outside the Memphis area.

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2. What do I do if I have an injured employee?
In case of emergency, have your employees transported to the nearest emergency room for treatment.

In Memphis:
If the injuries are not serious enough for the emergency department, send them to one of the four Baptist Minor Medical Centers in the Memphis area. Click here for a map with those locations and hours of operations.

If the injuries occur after hours, send employees to one of Baptist's emergency departments, which are located at Baptist Memorial Hospital-Collierville, Baptist Memorial Hospital-DeSoto and Baptist Memorial Hospital-Memphis. Click here for a map and directions to these hospitals.

In other areas:
Send injured employees to one of the following Baptist facilities for treatment. Click here for a map showing the facilities providing workers' compensation services.

Tennessee Facilities:
  • Baptist Memorial Hospital-Huntingdon
  • Baptist Memorial Hospital-Lauderdale
  • Baptist Memorial Hospital-Tipton
  • Baptist Memorial Hospital-Union City
Mississippi Facilities:
  • Baptist Memorial Hospital-Booneville
  • Baptist Memorial Hospital-Golden Triangle
  • Baptist Memorial Hospital-North Mississippi
  • Baptist Memorial Hospital-Union County
Baptist CompTrac prides itself on the service we provide to employers enrolled in the program. If injured workers are seen at any of the above facilities, you can expect the following from CompTrac's team of workers' compensation professionals:
  • Appropriate and efficient care
  • Continual post-accident follow-up
  • Customized company profile to be followed
  • Commitment to getting injured workers back to work
  • Excellent communication to you, the employer, concerning your injured employee
  • Superior customer service
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3. How do I change my profile?
For help changing your company profile, please call (901) 722-WORK (9675) in Memphis, or (800) 720-WORK (9675) if your company is outside the Memphis area.

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4. How do I contact you with a specific question?
For more information on this or any topic, please click here and send us an e-mail. Or, you can call us at (901) 722-WORK (9675) in Memphis or (800) 720-WORK (9675) if you are outside the Memphis area.

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