Broker/Agent-Services-CompTrac-FAQ

CompTrac - Frequently Asked Questions

1. How do I sign up?
2. What do I do if I have an injured employee?
3. How do I change my profile?
4. How do I contact you with a specific question?

1. How do I sign up?

For more information about the CompTrac program and to complete an individualized company profile, please call Baptist Health Services Group at (901) 722-WORK (9675) in Memphis, or (800) 720-WORK (9675) if you are outside the Memphis area.

2. What do I do if I have an injured employee?

In case of emergency, have your employee transported to the nearest emergency room for treatment.

In Memphis:

If the injuries are not serious enough for the emergency department, send them to one of the four Baptist Minor Medical Centers in the Memphis area.

If the injuries occur after hours, send employees to one of Baptist's emergency departments, which are located at Baptist Memorial Hospital-Collierville, Baptist Memorial Hospital-DeSoto and Baptist Memorial Hospital-Memphis. Click here for a map and directions to these hospitals.

In other areas:

Send injured employees to one of the following Baptist facilities for treatment:

Arkansas Facilities:

NEA Baptist Memorial Hospital

Mississippi Facilities:

Tennessee Facilities:

Baptist CompTrac prides itself on the service we provide to employers enrolled in the program. If injured workers are seen at any of the above facilities, you can expect the following from CompTrac's team of workers' compensation professionals:

Appropriate and efficient care
Continual post-accident follow-up care
Customized company profile
Commitment to getting injured workers back to work
Strong, continuous communication about your injured employee
Responsive, professional customer service

3. How do I change my profile?

For help changing your company profile, please call (901) 722-WORK (9675) in Memphis, or (800) 720-WORK (9675) if your company is outside the Memphis area.

4. How do I contact you with a specific question?

For more information on this or any topic, please click here and send us an e-mail. Or, you can call us at (901) 722-WORK (9675) in Memphis or (800) 720-WORK (9675) if you are outside the Memphis area.

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